Privacy Policy

Introduction

Elixor Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our artificial intelligence voice platform and related services.

1. Information We Collect

• Account information such as name, email address, company details, billing information, and phone number.
• User content including call recordings, transcripts, uploaded files, workflows, prompts, messages, and support communications.
• Usage data including call duration, session activity, feature usage, metadata, logs, analytics, and interaction history.
• Device information such as IP address, browser type, operating system, device identifiers, and network details.
• Third-party information from CRM systems, calendars, communication tools, and business integrations connected to Elixor.

2. How We Use Information

We use information to provide, maintain, operate, and improve the Service; process AI voice conversations; authenticate users; analyze system performance; communicate updates; detect fraud or abuse; and comply with legal obligations.

3. Sharing Information

We may share information with infrastructure providers, analytics vendors, payment processors, communication providers, and trusted integration partners required to operate the Service.

4. Data Security and Retention

We implement reasonable safeguards designed to protect customer information and retain data only as long as necessary to provide the Service, comply with legal requirements, resolve disputes, and enforce agreements.

5. Contact

Elixor Inc.
Website: elixorai.app
Email: [email protected]